Apple Watch, HomePod Users Report Of Activation Failure During Setup

Apple Watch and HomePod smart speaker users are reporting problems with setting up the devices while using iCloud.

Many new buyers have taken to forums to complain about this on Christmas morning, likely after receiving fresh Apple products as Christmas gifts. Apple’s status page confirms that there is an ongoing issue with ‘iCloud Account and Sign in’ for the past few hours and that ‘some users are affected’ and may be ‘experiencing a problem with the service’.

Apple’s status page suggests that the ‘iCloud Account and Sign in’ issue was still ongoing at the time of writing this report. The issue was first reported by MacRumors saying that its forums were also seeing people post complaints of setup failure on the Apple Watch and HomePod.

One user, going by the username BeatCrazy, wrote that his new Apple Watch SE purchases are failing verification upon setup. Several users have commented below his post confirming that they were experiencing similar problems.

BeatCrazy says that the verification process is failing continuously, stopping him from setting up the new Apple Watch SE GPS + Cellularmodels that he bought for his kids for Christmas. He says that he is able to sign in using Apple IDs and passwords, but the process halts when he is asked to enter the passcode of another device.

“I realize it is Christmas morning and Apple’s activation servers are probably on overload, but this still seems unnecessarily frustrating. I got my two kids (<18 yo) Apple Watch SE + Cellular, with plans to activate via Family Setup/sharing. They each already have Apple IDs that are used on iPads regularly. I’m able to start the pairing process using my iPhone, sign into their Apple IDs with their passwords, but [it] keep getting hung when Apple wants me to enter the passcode of another device,” the user wrote. “Apple gives me a choice to ‘reset encrypted data’, which I take as an offer to destroy all their existing Apple ID passwords and data – not a good option IMO.”